Shipping and Returns

For wholesale shipping and returns policy - click here


Please complete your basket of shopping to see your shipping options/rates.

UK mainland delivery timescales for orders are currently 1-3 days. After safely packing and boxing up your items, we dispatch orders using DPD next day delivery, and for UK customers you will get updates by email or text from DPD (using the details you provide on your order).

UK mainland orders are charged at £6.95 (*), or Free if spending £75 or more.

Country Cost Free if order over... Transit timescales (est)
United Kingdom (mainland*) £6.95 £75 1 day


European orders -

We have tried to streamline orders to our European customers and make the process as straightforward as possible. No import tax or fees will be incurred to customers in the countries listed below, the relevant VAT for the EU member state will be charged at checkout and any additional fees will be covered by us.

Please see the below table of Shipping fees - these are charged on total orders regardless of size. All parcels are dispatched from our warehouse in the UK using DPD, tracking details will be shared directly via email.

Country Shipping fee (exc VAT)
Austria € 18.00
Belgium € 25.00
Denmark 200.00 kr.
Finland € 39.00
France € 18.00
Germany € 18.00
Guernsey £19.00
Ireland € 10.00
Italy € 20.00
Jersey £19.00
Luxembourg € 25.00
Netherlands € 18.00
Poland 150.00 zł
Portugal € 39.00
Slovakia € 39.00
Slovenia € 39.00
Spain € 20.00
Sweden 400.00 kr
Switzerland 49.00 CHF
USA $59.00


If you are wanting to place an order from a country not listed above please do get in touch with us and we can arrange an order direct with you excluding any VAT (please include the items and qty you would like to order and billing/shipping details together with contact info). Thank you

* An additional surcharge of £7.50 required for orders from Northern Ireland, Isle of Man, Isle of Wight & Scilly Isles, Scottish Islands (HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3) & Scottish Highlands (AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50). This surcharge will be arranged after the order is processed, we'll contact you directly.


  • We are confident you will be happy with your purchase, however, if you require an exchange or refund. 
  • We are happy to accept your return or exchange within 30 days from purchase.
  • You can return your product in two ways; 1) by post or 2) returning the item to Redbrick Mill. However please contact us so we know it is coming.
  • To be eligible for a refund/exchange all items must be returned unused and intact.
  • Regrettably we are unable to refund items which are returned broken.
  • Postage charges on returns are not refundable.
  • Any exchanges will incur additional postage costs paid by you.

If you have any issues with the items you have received or want to discuss your order please email

Returns can be sent back to (including name and order number): Made In Japan Returns, Redbrick Mill 218 Bradford Road, Batley, WF17 6JF


Unfortunately due to the nature of our products breakages can occur (although rarely), if you receive any broken items within your parcel please send us a photograph of the product on alongside your purchase information. We can then issue a replacement. 




Wholesale Shipping and Returns Policy

Shipping Policy
After an order is finalised we'll work quickly to prepare and dispatch your order, this can be as quick as next day delivery or between 2-4 days depending on the time of year and size of the order. If you need items delivering at very short notice or would like to arrange delivery for a specific day of the week then please just let us know
Pick up from the warehouse (Just outside Leeds WF17 6JF) can be arranged in most cases for same day collection.
Shipping Fees
All trade orders are processed using the below fees based on order value. This fee allows us to get the order to you safely in cardboard boxes via DPD for smaller orders, larger orders on Pallets via The Pallet Network or a UK Courier Service. You will received tracking information providing we have your email and phone number.
Order Value £ Trade Shipping fees
£0-£99.99  £6.95
£100-£299.99 £9.95
£300-£499.99 £19.95
£500-£699.99 £29.95
£700-£999.99 £39.95
£1,000-£1,499.99 £49.95
£1,500-£2,999.99 £59.99
£3,000 Free Shipping
Returns Policy
Made In Japan UK (Retail Bloom Limited) Return’s policy is set out in accordance with the UK Consumer Rights Act 2015.
The policy allows customers to return any items/orders to us within 14 days of receiving their delivery.
All refunds will be processed within 7 days of goods being safely returned. Please note than any postage costs incurred when returning your items will be at your own cost, unless the item was incorrectly delivered or damaged. This policy does not extend to any items which have been used or are not in new condition.
Please send your returns to: Made In Japan Returns, Redbrick Warehouse, Redbrick Mill, 218 Bradford Road, Batley WF17 6JF.
Please let us know by emailing so we can look out for your return arriving with us and process it as soon as we can.